Shipping policy

At MHKMON, we are committed to delivering your order as quickly and reliably as possible. Please review our shipping policy below for details on processing times, shipping methods, and costs.

1. Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or holidays.

If we experience a high volume of orders, processing may be slightly delayed. We will notify you if there are significant delays.

2. Shipping Methods & Delivery Time

We offer two shipping options:

Standard Shipping

  • Delivery Time: 7–15 business days
  • Shipping Fee: $8.00
  • Available for all orders

Expedited Shipping

  • Delivery Time: 3–7 business days
  • Shipping Fee: $15.00
  • Priority handling and faster delivery

Please note that delivery times are estimates only and may vary depending on destination, customs processing, and carrier delays.

3. Free Shipping

We offer FREE Standard Shipping on all orders over $55 USD.

  • Orders $55 and above → Free Standard Shipping
  • Orders below $55 → Standard Shipping fee applies ($8)

4. Shipping Coverage

We currently ship to:

  • United States
  • Selected international countries (if applicable)

If we are unable to ship to your location, you will be notified during checkout.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–72 hours to update after shipment.

6. Delivery Delays

While we work closely with trusted carriers, MHKMON is not responsible for delays caused by:

  • Customs clearance
  • Weather conditions
  • Carrier delays
  • Incorrect or incomplete shipping address
  • Peak season or holiday delays

7. Incorrect Address

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you need to update your address, please contact us within 24 hours of placing your order.

8. Lost or Stolen Packages

MHKMON is not responsible for lost or stolen packages marked as "delivered" by the carrier.

If your package appears lost, please contact the shipping carrier first, then reach out to us for assistance.

9. Contact Us

If you have any questions about shipping or delivery, please contact us:

MHKMON Customer Support

Email: service@mhkmon.com
Phone: (425) 268-1603